I have questions about my Group scheme policy. Who do I contact?

For questions that relate specifically to your Group scheme policy, or to register a change of name or address, please contact your Group Trustee or Administrator. As Equitable Life does not hold current details for members of Group schemes, we are working with administrators and Trustees to obtain this information. If you are a member of a defined contribution scheme and due a payment, your scheme’s Trustee will confirm your details to us and we will contact you direct.

Back to the Q&A list