The Independent Review Panel cannot consider your case until you have completed the Equitable Life Payment Scheme complaints process.
Once you have completed the complaints process and received a Independent Review Panel Referral number, you will need to complete the Review Request form enclosed with your letter to have your case reviewed by the panel. When you have done this you may write to the Panel at:
Independent Review Panel
PO Box 70669
All contact with the Panel must be in writing. We regret that for reasons of confidentiality and costs we cannot offer a telephone or email service for the Review Process.